Answer international patient inquiries in their own language, 24/7
FJMV Health answers new inquiries the moment they arrive, in English, Turkish, Persian or Arabic (German and Russian with simpler replies), collects what your clinician needs, and hands your coordinator a complete case. People make every clinical and booking decision. The demo shows a dental clinic with a list of common dental treatments ready today (implants, All-on-4, crowns, veneers, a smile makeover, root canal, whitening and more); only implants and veneers have a sample price and stay, and hair and aesthetic treatments are added in a pilot.
Three things your coordinators will notice
Answered in their language, 24/7
A patient in Riyadh, Moscow or Munich writes at 23:00 and gets a reply in their own language within a few seconds, not the next morning.
Cases arrive complete before the doctor’s time
Treatment, number of units, travel dates, X-ray or photos and a WhatsApp number are collected first, so the dentist only sees cases that are ready to review.
No quote goes cold
Every open case shows what is missing and how long it has waited. Cases that went quiet appear in a follow-up list with a suggested message in the patient’s language; your team decides what to send.
Interactive Clinic Receptionist
Write as a patient from Riyadh, Moscow or Munich would, in English, Turkish, Persian, Arabic, German or Russian, and watch the case take shape for review.
Demo with a fictional clinic. Prices and details are samples; nothing is booked.
This chat is not monitored for emergencies. If you have trouble breathing or swallowing, heavy bleeding, high fever, chest pain, fainting, or face or neck swelling, call 112 in Turkey or the EU, or your local emergency number if you are in another country, or go to the nearest emergency department now.
Welcome to the FJMV Health demo. I am the intake assistant for a fictional sample clinic in Istanbul. How can I help with dental treatment, sample pricing, or a consultation request?
Demo: messages are processed on our server in Frankfurt and are not stored. Privacy notice
- •Depends on the treatment selected
See what your coordinator sees
A read-only demo of the coordinator view with 24 fictional cases: status, completeness, flagged warning signs, follow-ups and a one-page case summary. No login.
Three steps from first message to doctor review
The assistant collects and structures. Your team decides.
The patient writes
On your website chat (and WhatsApp in a pilot setup), in English, Turkish, Persian, Arabic, German or Russian. It flags some warning signs for staff with a fixed emergency message; it is not an emergency service. The AI is not used in a conversation once a warning sign is flagged.
The assistant completes the case
It answers known questions from your clinic’s own facts only, asks for what is missing one question at a time, and never confirms a booking, a final price or suitability for treatment.
Your coordinator takes over
Complete cases, and cases where a warning sign or symptom was flagged, are sent to your coordinator with a link to the case. They review the details, take over the chat with one click and pass ready cases to the doctor.
Safety and control first
What is in the product today. Items marked “pilot” are switched on during setup.
Warning-sign check before any AI
Keyword rules in six languages flag some warning signs for staff, such as breathing difficulty, trouble swallowing, heavy bleeding, fever, or swelling that spreads or reaches the eye or neck, and show fixed emergency guidance. It is not an emergency service and it can miss emergencies, so the chat says at all times that it is not monitored. Any other message that mentions a symptom is marked for your coordinator: the chat answers with a fixed reply and waits for a person, unless the same message also asks about a treatment, price, booking or travel; then it shows the emergency screening line and the conversation continues. No clinician is alerted automatically.
No invented answers
Prices, hours, address, payment and hotel help come only from your clinic’s own settings. It never confirms an appointment or says a patient is suitable for treatment.
Natural conversation, right to left done right
Short, polite replies in English, Turkish, Persian and Arabic, with a correct right-to-left layout for Persian and Arabic. German and Russian are supported with simpler replies.
Coordinator dashboard (pilot)
Case list, completeness, missing items, internal notes, a full audit trail and one-click take-over, in English or Persian.
Consent and retention (pilot)
Before anything is stored, the patient sees a short consent message in their language. Cases are deleted automatically after the retention period you choose.
Works without the AI
If the AI provider is slow or unavailable, a rule-based engine still answers and still collects the case.
Try an illustrative scenario for your clinic
Estimate international patient revenue recovered from after-hours and overseas inquiries.
2.8 patients a month × your package price, from about 28 after-hours inquiries. Gross revenue before any costs.
An illustrative gross scenario from the numbers you enter: no costs, no rounding up, not a forecast or a promise. Real results depend on your team’s follow-up and your prices.
Predictable Clinic Integration Plans
Standard
Setup and monthly operation for one clinic.
- ✓Your treatment list, set up with you (today: implants, All-on-4, crowns, veneers, root canal, whitening and other common dental treatments)
- ✓Your clinic’s patient languages
- ✓Required-document checklist
- ✓Warning-sign rules that flag some cases for staff (not an emergency service)
- ✓Coordinator dashboard with alerts for complete and flagged cases
- ✓Follow-up list for cases that went quiet (your team decides what to send)
Founding terms are available for the first 3 clinics.
Prices in USD. WhatsApp Business API messaging fees are billed separately at cost.
Shape the product with us
We are looking for 3 founding clinics in Istanbul to run the first pilots: your treatments, your languages, your coordinator’s workflow.
- Set up with your real clinic facts and treatment templates
- A direct line to the people building it
- Founding terms, agreed with you
Questions clinics ask
Does it give medical advice or diagnoses?
No. It collects information and answers practical questions. Whether a patient is suitable for a treatment is always decided by your dentist.
Can it book appointments or confirm prices?
No. It records the dates the patient prefers and shows only the sample prices you set, as estimates. Your coordinator confirms everything.
Which languages does it speak?
The patient chat works in English, Turkish, Persian, Arabic, German and Russian. It is most natural in English, Turkish, Persian and Arabic; German and Russian replies are simpler. The coordinator dashboard is in English and Persian.
What happens when a patient mentions a symptom or warning sign?
If a warning sign is flagged, a fixed emergency text is shown at once (call 112 in Turkey or the EU, or your local emergency number if you are in another country, or go to the nearest emergency department), the AI is switched off for that conversation, and in a pilot setup your coordinator is alerted. The check can miss emergencies and is not an emergency service: any other message that mentions a symptom is marked for your coordinator (with a fixed reply that waits for a person, or, if the same message also asks about a treatment, price, booking or travel, with the emergency screening line and the conversation continues), and the chat shows at all times that it is not monitored for emergencies.
Where is patient data stored?
In the demo, nothing is stored. In a pilot, cases are stored only after the patient agrees, in a database in the EU, and deleted after the retention period you choose. We describe every data flow in writing so your legal adviser can review it.
Does it work with WhatsApp?
The WhatsApp Business connection is built and is switched on during pilot setup, once your clinic has a WhatsApp Business account. Meta’s messaging fees are billed separately.
Do we need a technical team?
No. We set it up together with your coordinator. You give us your clinic facts, treatments and the languages your team speaks.